Kujibu ombi la kubadilisha safari ya mgeni
Sometimes, guests need a little flexibility. If they want to alter a confirmed reservation (ex: add or subtract nights, choose different dates, add or remove guests), they should send you a trip change request.
Please don’t change or cancel reservations on behalf of guests—you might jeopardize your good standing as a Host. Instead, let them know that they can do it themselves. Guests can also modify their reservation via the link in their confirmation email.
Respond to your guest's trip change request
Open your messages with your guest and find Show request. If you accept the changes, they'll be applied automatically, and your guest will be charged or refunded if necessary.
If their proposed changes don't work, you can decline the request. If you're able to accommodate them with different changes, you can message them to ask or send them a trip change request.
How long you have to respond to a request
While there isn’t a time limit, responding to trip change requests quickly can help you avoid canceled reservations.
When guests can send a trip change request
Guests can send trip change requests once a reservation is confirmed, and any time before checkout—even during their stay.
If you can’t accommodate the change
There are no penalties for declining a request.
It’s a good idea to let your guest know that you’re unable to accommodate the requested change and why, such as having other plans that conflict with the requested dates.
Makala yanayohusiana
- Mwenyeji
Kukataa ombi la kubadilisha safari
Wageni na wenyeji wanaweza kukataa ombi la kufanya mabadiliko ili nafasi iliyowekwa ibaki jinsi ilivyo. - Mwenyeji
Kurekebisha nafasi iliyowekwa kama Mwenyeji
Unaweza kuwasilisha ombi la mabadiliko kwa mgeni wako. Ikiwa mgeni atakubali, nafasi iliyowekwa itasasishwa. Mabadiliko, kughairi na kurejeshewa fedha kwa ajili ya Wenyeji
Wakati mwingine mambo fulani hutokea na kukulazimisha wewe au mgeni kubadilisha mipango. Ili mambo yaendelee vizuri, hizi hapa ni taarifa mu…