Mapendekezo yataonyeshwa baada ya kuandika kwenye sehemu ya utafutaji. Tumia mishale ya juu na chini ili kutathmini. Tumia ingia ili kuchagua. Ikiwa maneno yaliyochaguliwa ni kifungu cha maneno, kifungu hicho kitawasilishwa kwenye utafutaji. Ikiwa pendekezo hilo ni kiunganishi, kivinjari kitaelekeza kwenye ukurasa huo.
Jinsi ya kufanya
Mgeni

Matatizo ya usafiri yanayostahiki kurejeshwa fedha

Some travel issues need a little extra help. If you are experiencing any of these, you are most likely covered by the Rebooking and Refund Policy:

  • No access to the listing, for instance, if the Host provided the wrong lockbox code and now they can’t be reached
  • Space isn’t safe or clean upon arrival, such as dirty linens, or safety hazards
  • Key amenities are missing or not working, for example, that pool you were fantasizing about is in disrepair
  • Place isn’t as it was described in the listing description, maybe the number of rooms or beds is different, or accessibility features are missing

What’s next?

If you need to submit a claim, make sure to:

  1. Gather evidence: Document issues with photos or videos
  2. Contact us: Message or call Airbnb within 24 hours of having an issue
  3. Stay in touch: We’ll reach out with next steps specific to you
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