Baada ya safari yako: Kushughulikia kutoelewana
Disagreements don’t have to be disagreeable when you have a way to address the issues. Here’s how we can help:
Money-related issues
You can use our Resolution Center within 60 days of your reservation's checkout date to request or send money for things related to your Airbnb trip. It helps to have any photos or other relevant evidence ready when you submit a Resolution Center request.
Staying at a hotel? The Resolution Center may not be available for use with some hotel stays. In those cases, you will need to resolve issues directly with the hotel. You may also contact us to help mediate issues where helpful.
Reviews issues
If you’d like to respond to a review with your perspective of the situation, or to address feedback given, you can leave a response within 30 days of when the review was written. It will post directly below the review and will be visible to the rest of the Airbnb community. If the review is against our policies, you can report it.
Makala yanayohusiana
Msaada kwa matatizo ya baada ya safari
Safari yako imekwisha, lakini kuna mambo kadhaa ya kukamilisha (labda uliacha kitu kwenye eneo hilo au Mwenyeji wako alikutoza kwa ajili ya …- Mgeni
Jinsi Kituo cha Usuluhishi kinavyokusaidia
Kituo cha Usuluhishi hukuwezesha kuomba au kutuma pesa kwa masuala yanayohusiana na safari yako ya Airbnb. Wageni na Wenyeji wanaweza kuomba… - Mgeni
Ikiwa Mwenyeji anaomba pesa zaidi
Maelezo yote ya bei yanatiwa ndani unapoweka nafasi kwa kutumia Airbnb. Kuna hali kadhaa ambazo ni tofauti.