Nini kitatokea kwa wageni wako ikiwa utalazimika kughairi
If your plans change and you have to cancel a guest's reservation, it’s important that you cancel as soon as you know to give your guests time to adjust their plans.
Your guest is notified and given a full refund
If you cancel your guest’s reservation, they’ll be notified immediately via email and sent rebooking options similar to your listing.
You won't receive a payout for the canceled reservation, and your guest will be given a full refund and may get help booking a new place.
Penalties for Host cancellations
Because cancellations disrupt guests' plans and impact confidence in the Airbnb community, we apply additional penalties to Host cancellations regardless of which option your guest chooses.
If you can accommodate your guests with a different listing or dates
If you can’t host your guest for the dates they booked, but you can accommodate them for different dates, you can message them to find out if the new dates would work. You can even suggest they stay in a different place, if you have more than one listing.
If they agree to the changes, you can avoid canceling—just send them a trip change request.
Makala yanayohusiana
- Mwenyeji
Sera ya Kughairi ya Mwenyeji
Kwa sababu kughairi kunaweza kuvuruga mipango ya wageni na kuathiri uhakika katika jumuiya ya Airbnb, kuna adhabu ambazo Mwenyeji hupata ana… - Mwenyeji
Sera ya Sababu Zisizozuilika na virusi vya korona (COVID-19)
Pata maelezo juu ya kile kinachojumuishwa kwenye COVID-19 chini ya sera yetu ya sababu zisizozuilika. - Mwenyeji
Kulindwa kupitia AirCover kwa ajili ya Wenyeji
AirCover kwa ajili ya Wenyeji ni ulinzi kamili kwa Wenyeji wa Airbnb.