Nenda mbele ili upate matokeo yaliyopendekezwa

    Ninawezaje kurejesha fedha kwa mgeni wangu?

    To refund a guest before their check-in date, go to Reservations, select a reservation, and click Issue refund.

    If a guest has a problem during their stay (ex: an offered amenity like wi-fi is missing or the hot water doesn’t work), or after their stay, you can send them a partial refund through the Resolution Center.

    Ili kumrejeshea mgeni fedha:

    1. Nenda kwenye Kituo cha Usuluhishi kisha ubofye Tuma pesa
    2. Chagua mgeni wa kutumia pesa kisha ubofye Ifuatayo
    3. Chini ya Chagua sababu, chagua sababu inayoelezea vizuri hali yako ya kurejeshewa fedha
    4. Bofya Ifuatayo
    5. Weka kiasi cha kurejeshwa na uweke ujumbe kwenda kwa mgeni wako
    6. Bofya Ifuatayo kisha Tuma

    Your guest will be notified of the refund and we’ll process your transaction within 48 hours. Once you submit the refund amount, the transaction is considered final. For any additional refunds, you or your guest will need to submit a new request using the Resolution Center.

    Ulipata msaada uliohitaji?

    Makala yanayohusiana