Jinsi ya kufanya
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Mwenyeji
Pale ambapo mgeni hajitokezi kwa ajili ya nafasi aliyoweka
Pale ambapo mgeni hajitokezi kwa ajili ya nafasi aliyoweka
You were ready for guests, but they didn’t show up. Don’t worry, we’ll release payout for a canceled reservation as detailed in the Cancellation Policy.
If this is your first time hosting, we may hold the payout for 30 days after the reservation was confirmed. Learn more about payouts.
Keep in contact
It’s a good idea to connect with your guests before they’re due to arrive. You’ll find their info in the trip itinerary.
- Airbnb message: Find your guests’ message and send them a note. Message alerts are sent to their email address and as notifications in the Airbnb app
- Phone: Phone numbers are listed in Reservations
Keep in mind that many guests don’t have access to a phone while traveling, or they may experience travel delays that will affect their arrival time.
Je, makala hii ilikusaidia?
Makala yanayohusiana
- Mwenyeji
Ikiwa mgeni hajibu ombi lako la kubadilisha safari
Usipopokea jibu kutoka kwa wageni na ombi lako ni muhimu au la haraka, unaweza kutuma ujumbe unaowakumbusha wakubali au wakatae ombi. - Mwenyeji
Ikiwa mgeni anakufanya uwe na wasiwasi
Ukigundua kwamba mgeni anavunja mojawapo ya sheria za nyumba au amekufanya uhofie usalama wako, unaweza kukataa ombi lake la safari au ughai… - Msimamizi wa usafiri
Je, ni wapangaji wa safari tu wanaoweza kufanya mabadiliko kwa nafasi wanazowawekea watu wengine?
Ndiyo, ni wapangaji wa safari tu ndio wanaoweza kubadilisha au kughairi nafasi iliyowekwa kwa ajili ya nafasi yoyote waliyoweka.
Pata msaada kuhusu nafasi ulizoweka, akaunti na kadhalika.
Ingia au ujisajili