Amana za ulinzi
Hosts aren’t allowed to charge guests a security deposit through our Resolution Center or outside the Airbnb platform. Instead, we inform guests at the time of booking that their payment method may be charged if they cause damage during a stay.
There is one exception: Hosts who manage their listings with API-connected software can set a security deposit using our offline fees feature. If a Host has done this, the deposit requirements will be clearly communicated during the booking process.
Damage reimbursements without a security deposit
If a guest, someone they invite, or a pet causes damage during a stay, the Host can request reimbursement from the guest through our Resolution Center. If Airbnb gets involved and determines that the guest was responsible, the guest’s payment method may be charged.
If you're a guest, learn more about what to do if they cause damage here. If you're a Host, learn more about how to request reimbursement for damage, missing items, and unexpected cleaning here.
Makala yanayohusiana
- Mwenyeji
Kusimamia matangazo kutumia programu iliyounganishwa na API
Ikiwa akaunti ya mmiliki wa timu inadhibiti matangazo ya Airbnb kupitia programu iliyounganishwa na API, programu hiyo inaweza kutumiwa kudh… - Mgeni
Kukusanya ada nje ya Airbnb
Kwa ujumla, wenyeji hawapaswi kukusanya ada au malipo yoyote ya ziada nje ya tovuti ya Airbnb isipokuwa wapate idhini dhahiri ya Airbnb. - Mgeni
Nani anaweza kuwa na akaunti ya Airbnb
Watu ambao hutishia au kuhatarisha wengine hawana nafasi katika jumuiya yetu.