Kituo cha Msaada – ukurasa wa mwanzo
Mapendekezo yataonyeshwa baada ya kuandika kwenye sehemu ya utafutaji. Tumia mishale ya juu na chini ili kutathmini. Tumia ingia ili kuchagua. Ikiwa maneno yaliyochaguliwa ni kifungu cha maneno, kifungu hicho kitawasilishwa kwenye utafutaji. Ikiwa pendekezo hilo ni kiunganishi, kivinjari kitaelekeza kwenye ukurasa huo.
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Jinsi ya kufanya
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Mgeni

Mwenyeji wako akikuomba ughairi

Things happen, and a Host may need to cancel a reservation. But a guest shouldn’t cancel on behalf of their Host.

What to do if your Host asks you to cancel

If your Host lets you know that they can't accommodate your stay anymore, don't cancel for them. Instead, send them a message asking them to cancel. That way, you'll be eligible to receive a full refund.

What happens if your Host cancels your reservation

If your Host cancels your reservation before check-in, you’ll receive a full refund. If check-in is within 30 days, we’ll help you rebook a similar place to stay, depending on availability at comparable pricing. Find out more about what happens when your Host cancels your reservation.

Je, makala hii ilikusaidia?

Makala yanayohusiana

  • Mgeni

    Endapo Mwenyeji wako ataghairi nafasi uliyoiweka

    Mwenyeji wako akighairi nafasi uliyoweka, utarejeshewa fedha yote. Ikiwa kughairi kutatokea ndani ya siku 30 baada ya wewe kuingia, tutakusa…
  • Mwenyeji

    Sera ya Kughairi ya Mwenyeji

    Kwa sababu kughairi kunaweza kuvuruga mipango ya wageni na kuathiri uhakika katika jumuiya ya Airbnb, kuna adhabu ambazo Mwenyeji hupata ana…
  • Mgeni

    Usalama wa Wenyeji na wageni

    Ili kusaidia kuhakikisha ukaaji salama, matukio na maingiliano, shughuli fulani na tabia haziruhusiwi katika jumuiya yetu.
Pata msaada kuhusu nafasi ulizoweka, akaunti na kadhalika.
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